Here are some of the most common problems related to diamond painting, along with some amazing tips to solve them so you won't be interrupted while you create at your leisure!
1. Your canvas is curling —— To solve the problem of a stubborn, curled canvas, you can flatten it by covering the (blank) sheet with a towel or blanket and placing heavy books on top for a day or two.
2. Your diamonds are loose —— We work hard to ensure that our applicator and wax create a perfectly secure adhesive, so you shouldn't have any sticking issues when using our kits. However, some environments and conditions can affect the hold of your gems on the canvas. You can use any type of glue on your diamond art canvas, so feel free to experiment with glue pens and double-sided tape if you find they work better or if you need extra hold.
3. You are missing diamonds —— Although this is rare, mistakes can happen. If you think you received a diamond kit with missing diamonds, just contact us and we will send you a replacement. Of course, you can always use a similar color or your extra diamonds to complete your picture. We offer a lifetime guarantee on our products, so if something is off, broken, or missing, you are totally covered.
4. Your colors are mixed —— Ahh! Your colors are mixing! We send our diamonds in convenient, individually sealed bags, but spills and mixes can occur during the painting process. We always recommend investing in a special separation system to keep your gems easily accessible while keeping them totally separate and organized. It doesn't have to be anything fancy: an old egg carton, a tackle box, or a bead storage system will help keep your setup tidy.
5. You spilled your diamonds —— Don't worry, it happens to everyone! But a spill of gems is still a puzzle, if we're honest. Fortunately, if you have the right tools, it's not a difficult problem to fix. The best way to pick up spilled gems is to use a low-setting handheld vacuum (or one of those retro non-electric sweepers). Empty and wash the plastic dustbin beforehand so your diamonds don't get dirty. Just make sure to use a bagless vacuum so you can throw away and reuse all the gems you collect.
6. You can't choose just one kit —— Are you feeling a bit overwhelmed by the number of amazing diamond art kits on the market? With so many beautiful options, ranging from abstract artworks to inspiring landscape scenes, it can be hard to choose just one. We recommend browsing our bestsellers and refining them by collections or by subject. Choose a design that will make you smile, not only while you work on it but also when it is hung on the wall long-term.
7. How to store a diamond painting—— When we finish 1 diamond painting, we may choose to hang it in the house, but when we finish 10 diamond paintings, how should we store them? You can use folders to separate and store diamond paintings without getting dusty, which won't move or damage the finished diamonds.
